Permissions and consent¶
One consent, in plain words¶
When you connect an assistant, Freight Right shows you one list of what it will be able to do, and you approve it once. There is nothing to configure afterwards.
| What you approve | What it lets the assistant do |
|---|---|
| Read shipments | See the shipments of your organizations: routing, containers, milestones, dates |
| Get instant prices | Ask carriers for live prices, using part of your monthly allowance |
| Read quote requests | Read a quote request and the offer on it, and your requests to our team |
| Create quote requests | Ask Freight Right's pricing team to quote something, and file requests with our team: a spot rate, a contract inquiry, booking help, a shipment issue, a data correction or a feature request, each sent only after you saw its preview and said yes. Also make, replace or turn off the public read-only link of a quote you created or that is billed to your organization. Never of one only shared with you. For a Freight Right administrator, also share a quote with e-mail addresses, select its offer, send it and manage any quote's public link |
| Prepare booking requests | Prepare a booking for you to confirm yourself |
| Read quotes | List your quotes in Shipment Manager |
| Read shipment billing and customs | See a shipment's invoices and charge lines as the Billing tab shows them (sell prices, per currency), its customs entries, and your invoices across shipments. Read-only |
| Read and download shipment documents | List a shipment's documents and get a download link for one, valid for minutes. A document type hidden from your account stays hidden; the connector keeps no link |
Requests to our team use the quote-request permission, so a connection that already has it needs no new approval.
The consent page says what each line means for your account. For a customer that is the organizations linked to it. For a Freight Right administrator, who can connect only after an administrator switched it on for them, it is every organization: the page says so in as many words, and an assistant then names the client organization to bill on each price check or quote request.
What the assistant never gets¶
- Your password, and no way to change it.
- Any ability to book, cancel or change a shipment. The only writes it can make on its own are a quote request, a request to our team (sent only with the version you previewed) and the public link of your own quote. A Freight Right administrator can also share a quote, select its offer and send it.
- Anything belonging to another account: a connection sees exactly what you see in Shipment Manager, a customer's organizations, or, for a Freight Right administrator, the platform.
- Booking authority it does not have: a quote request is booked by the account that created it, by a current member of the organization it is billed to, or by an address Freight Right shared its quote with, and a request the assistant may only read says so.
- Cost-side data: what Freight Right pays is never in any answer, only what it invoiced you. A download link lives for minutes and is handed to you once; the connector stores none.
Changing your mind¶
Freight Right → Profile → Connected assistants lists every assistant you connected, what each one may do, and when it was last used. Disconnect ends it immediately. The assistant's own copy of its access stops working at once, everywhere. A connection the assistant has not used for a while shows as inactive: it wakes on the assistant's next call, and one that stays unused for 30 days is ended for you (limits).
Connecting the same assistant again, to reconnect or to approve more capabilities, replaces its earlier connection: the old one ends the moment the new one is made, so one assistant never holds two. A different assistant, or a different installation of the same one, leaves the first connection alone.
Your Freight Right administrator can also switch assistant access off for your account entirely, or switch off just pricing, quote requests or booking requests (an administrator's own account starts switched off, and is switched on the same way). If that happens, the assistant is told plainly; nobody is asked to reconnect.
If the assistant asks you to reconnect¶
Capabilities are added over time. A connection keeps exactly what it was granted, so an assistant connected before a capability existed will ask you to reconnect and approve the updated list. Nothing is ever added to an existing connection silently. Approving the updated list makes a new connection, which replaces the old one.